Terms of Service

The rules for using VerifyGrid.

Last updated: October 22, 2026

These Terms govern your use of VerifyGrid, our validation API, dashboard, and website. By using the service you agree to these Terms. You need an account to use the dashboard, and API calls are authorized by API keys you create there. You’re responsible for activity on your account and keys. Free trial credits are limited to one per person and may require verifying a mobile number; creating extra accounts to get more is not allowed.

The service

VerifyGrid provides a validation API that assesses email addresses, phone numbers, and IP addresses and returns signals such as validity, carrier, line type, and risk. Access is controlled by API keys you create in the dashboard.

Credits

Each validation lookup consumes one credit. You buy credit bundles as one-time purchases and credits never expire. Unused credits remain on your key balance until consumed.

Acceptable use

  • Don't use VerifyGrid to harass, stalk, or de-anonymize individuals
  • Don't submit data you don't have the right to validate
  • Don't attempt to abuse, overload, or reverse-engineer the service
  • Don't resell raw validation results as a competing service without authorization

API keys

You are responsible for keeping your API keys secure and for all usage on your keys. Revoke compromised keys immediately in the dashboard.

Payment

Purchases are billed by Stripe. Pricing is listed on the Pricing page. Because credits don’t expire and are consumed on use, all sales are final.

Availability

We target high availability but provide the service “as is” without guaranteed uptime outside of any Enterprise agreement.

Validation results

Results are probabilistic signals based on available data and models, not guarantees of deliverability or identity. You are responsible for decisions made using them.

Limitation of liability

VerifyGrid is not liable for decisions made based on validation results. To the maximum extent permitted by law, our liability is limited to the amount you paid us in the prior three months.

Changes

We may update these Terms; material changes will be posted on this page. Continued use after changes constitutes acceptance.

Contact

Questions about these Terms? Reach us via the Contact page.